Which author is associated with discussing incivility issues facing nurses?

• A. Nightingale
• B. Benner
• C. Ariza Montes
• D. Orem

Answer: (C)

Incivility in the nursing workplace refers to disrespectful or disruptive behavior that undermines teamwork, morale, and patient safety. Ariza Montes is the author associated with discussing these incivility issues facing nurses, focusing on how such behavior manifests, its impact on nurse retention and patient outcomes, and strategies to foster a respectful work environment.

The other figures are known for different contributions: Nightingale helped establish modern nursing and emphasized the environment and ethical care; Benner developed the novice-to-expert model describing how nurses gain expertise over time; Orem proposed the self-care deficit theory guiding patient self-care. While foundational to nursing theory and practice, none center on incivility in the workplace as directly as Ariza Montes.